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Secure Your VoIP Phone Systems: 9 Best Practices for VoIP Security

The benefits of VoIP phone solutions are numerous, ranging from cost savings to business-class feature availability and expanded services. But, that also means that most of the security requirements, formerly handled by an internal company department, are now shared with your VoIP service provider. Let's take a look at the security measures to keep your VoIP security and your reputation protected from harmful hackers on the internet.

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7 Reasons Why You Should Switch to IP Phones from Analog

IP Phones are the future of the telecommunication industry that has come a long way. The telecommunication system began with trunk calls that included sophisticated wiring. Connecting a caller with the party calling involved an advanced method of initial connection with the trunk workplace manually in order to place the call to several recipients. Sometime after the trunk call systems, with a lot of advancements in technology, digital phones were introduced. These phones improved the call management feature. However, the specified improvement in call quality was only a fraction of the amount of a far-fetched idea. 

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The Ultimate Guide to Buying a VoIP Phone System Online

Buying a new telephone hardware system online is never an easy thing to do, and now that traditional lines and services are being replaced with VoIP, it can be even more confusing. The sheer amount of choice is daunting. No matter how tempting it is to just go with the easiest option, it could leave you with an expensive, lightly featured phone system. Here are eight key points that will help you decide what is important when you buy your new VoIP phone online:

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“DESKPHONE -REST IN PEACE” - End of the Desk phone??  Not Yet…

The desk phone has been a prominent part of the enterprise communication system. As an endpoint it has served diligently over the years providing quality communication over wired networks. However, with the evolving technology in enterprise communication and networking, the desk phone has lost its significance in the office. The following changes have driven the drop in usage of desk phones:

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How VoIP is Changing Customer Interactions in 2019

In today's fast-moving consumer era, it wouldn't be wrong to say - Customer is King! It has become extremely imperative for organizations to keep their customers happy by regularly updating them about various offerings through different mediums. One problem area that most companies find themselves in, is finding a suitable, economical, and effective platform in order to keep in touch with loyal customers. 

Customer communication is one of the most challenging tasks for organizations, and those who fail to perform this function, lose out a number of customers immediately.

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The 10-minute Guide To Help You Choose The Right Auto Dialer For Your Business

Frustrated with bad answering machines that end up wasting time and blank calls leaving valuable customers hanging on the line? We know how important it is to choose the right auto dialer for your business.

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